IBPS Customer Service Associate Recruitment 2026 Apply Online for 11403 Posts
Institute of Banking Personnel Selection has released the CRP CSA-XVI notification for Customer Service Associate vacancies in participating public sector banks for the recruitment year 2027-28.
Thank you for reading this post, don't forget to subscribe!
Application Started: Eligible candidates can submit the
IBPS CRP CSA-XVI online form from 01 August to 21 August 2026.
Candidates can apply for vacancies in only one State or Union Territory.
IBPS CSA Recruitment 2026 Overview
Recruitment Organization
Institute of Banking Personnel Selection
Recruitment Process
CRP CSA-XVI
Post Name
Customer Service Associate
Commonly Known As
IBPS Clerk
Total Vacancies
11,403 Posts
Vacancy Year
2027-28
Qualification
Bachelorβs Degree
Age Limit
20-28 Years
Application Mode
Online
Job Location
State/UT Applied For
Important Dates
Online Application Start Date
01 August 2026
Last Date to Apply Online
28 August 2026
Online Fee Payment
01-21 August 2026
Last Date to Edit Application
28 August 2026
Last Date to Print Application
05 September 2026
Application Edit Window
Two days after registration closes
Pre-Examination Training
September 2026
Preliminary Exam Call Letter
September 2026
Preliminary Examination
October 2026
Preliminary Exam Result
November 2026
Main Examination Call Letter
November 2026
Main Examination
December 2026
Provisional Allotment
March 2027
The edit window will remain available for two days after the registration
process closes. Its exact schedule will be published on the IBPS website.
Application Fee
SC / ST / PwBD / ESM / DESM
βΉ175
All Other Candidates
βΉ850
The application fee includes GST. Bank transaction charges, if applicable,
must be paid separately by the candidate. Payment is accepted online only.
IBPS CSA Vacancy Details
Total Indicative Vacancies: 11,403 Posts
Andaman & Nicobar18
Andhra Pradesh186
Arunachal Pradesh45
Assam349
Bihar491
Chandigarh20
Chhattisgarh265
Dadra & Nagar Haveli18
Daman & Diu7
Delhi415
Goa61
Gujarat698
Haryana196
Himachal Pradesh97
Jammu & Kashmir67
Jharkhand182
Karnataka1,414
Kerala108
Ladakh6
Lakshadweep11
Madhya Pradesh570
Maharashtra1,051
Manipur42
Meghalaya22
Mizoram17
Nagaland31
Odisha337
Puducherry26
Punjab481
Rajasthan392
Sikkim28
Tamil Nadu675
Telangana191
Tripura64
Uttar Pradesh1,731
Uttarakhand145
West Bengal946
These vacancies are indicative and may include backlog positions.
Actual provisional allotment will depend on vacancies reported by the
participating banks.
Educational Qualification
- Bachelorβs Degree in any discipline from a university recognized by the Government of India, or an equivalent recognized qualification.
- The candidate must possess a valid graduation marksheet or degree certificate while registering.
- The graduation result must have been declared on or before 21 August 2026.
- Candidates must enter the graduation percentage while completing the online application.
Computer Knowledge
Operating and working knowledge of computer systems is mandatory. The applicant should possess a certificate, diploma or degree in computer operations or should have studied Computer or Information Technology as a subject in school, college or institute.
Local Language Requirement
Candidates must be able to read, write, speak and understand the specified local language of the State or Union Territory for which they apply.
Candidates who submit a Class 10 or higher marksheet showing that they
studied the selected local language will not be required to appear for
the Local Language Proficiency Test.
Age Limit as on 01 August 2026
Minimum Age
20 Years
Maximum Age
28 Years
Earliest Permitted Date of Birth
02 August 1998
Latest Permitted Date of Birth
01 August 2006
Upper-Age Relaxation
SC / ST5 Years
OBC Non-Creamy Layer3 Years
Persons with Benchmark Disabilities10 Years
Persons affected by the 1984 riots5 Years
Ex-servicemen and other eligible categories will receive relaxation
according to the conditions stated in the official notification.
Salary and Pay Scale
Basic Pay Scale: βΉ24,050 to βΉ64,480
Selected Customer Service Associates will also be eligible for applicable allowances and benefits according to the rules of the participating bank.
Participating Banks
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab National Bank
Punjab & Sind Bank
UCO Bank
Union Bank of India
Preliminary Examination Pattern
Subject
Questions
Marks
Time
English Language
30
30
20 Minutes
Numerical Ability
35
35
20 Minutes
Reasoning Ability
35
35
20 Minutes
Total
100
100
60 Minutes
Main Examination Pattern
Subject
Questions
Marks
Time
General / Financial Awareness
40
50
20 Minutes
General English
40
40
35 Minutes
Reasoning Ability
40
60
35 Minutes
Quantitative Aptitude
40
50
35 Minutes
Total
160
200
125 Minutes
For every incorrect answer, 0.25 of the marks assigned to that question
will be deducted. There is no penalty for an unanswered question.
Selection Process
1Preliminary Examination
2Main Examination
3Local Language Test
4Provisional Allotment
5Document Verification
Marks obtained in the Main Examination will be considered for final
merit and provisional allotment. No interview is mentioned for this process.
Documents to Upload
β Recent photograph
β Signature
β Left-thumb impression
β Handwritten declaration
β Class 10 certificate
β Applicable supporting certificate
β Live photograph through mobile or webcam
Important Links
Apply Online for IBPS CRP CSA-XVI
Apply Online
Download Official Notification
Download PDF
Visit IBPS Official Website
Click Here
Join WhatsApp Channel of JobFastUpdate
Join Now
Join Telegram Channel of JobFastUpdate
Join Now
Follow JobFastUpdate on Instagram
Follow Now
Follow JobFastUpdate on Facebook
Follow Now
Subscribe to JobFastUpdate YouTube Channel
Subscribe Now
Contact JobFastUpdate
Send Email
How to Apply Online
- Open the IBPS CRP CSA-XVI online application portal.
- Select the option for new candidate registration.
- Enter basic details to generate a registration number and password.
- Log in and complete personal and educational information.
- Select only one State or Union Territory for provisional allotment.
- Choose the applicable local language carefully.
- Upload the required photograph, signature and other documents.
- Preview all information before completing registration.
- Pay the applicable application fee through online mode.
- Download the submitted application and payment receipt.
The selected State/UT option cannot be changed after final registration.
Candidates should check all details carefully before submission.
Frequently Asked Questions
How many vacancies are available in IBPS CSA-XVI?
The official notification contains 11,403 indicative vacancies.
What is the last date to apply?
The online application deadline is 28 August 2026.
What qualification is required?
A recognized Bachelorβs Degree in any discipline is required.
What is the prescribed age limit?
The basic age limit is 20 to 28 years as on 01 August 2026.
Can a candidate apply for more than one State?
No. A candidate can apply for vacancies in only one State or UT.
Is there an interview?
No interview is mentioned under the CRP CSA-XVI selection process.
Disclaimer: JobFastUpdate is an independent employment
information website and is not affiliated with IBPS or any participating
bank. This article has been independently written using the official
notification for factual reference. Applicants must read the official
PDF and verify all information before applying.